Privacy Policy

LEGAL NOTICE


1. Purpose and acceptance

This legal notice regulates the use of the website: www.lavacharter.com

The website www.lavacharter.com provides services whose primary objective is to allow contact between users and the entity, either to contact us, respond to your request, manage your claim, process your reservation, exercise your rights in protection data or to request quotes.

Browsing the page www.lavacharter.com attributes the condition of user thereof and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be modified.

The user undertakes to make correct use of the website in accordance with the laws, good faith, public order, traffic uses and this Legal Notice. The User will respond to LAVA CHARTER, S.L.U. and against third parties, of the damages that could be caused as a consequence of the breach of said obligation.

2. Ownership of the website and identification of the Information Society Service Provider

In order to comply with the principle of General Information required by Article 10 of Law 34/2002, of July 11, on services of the information society and electronic commerce, we inform our users that this website belongs to to LAVA CHARTER, SLU with CIF B76216753, registered in the Mercantile Registry of _______ on page ___________, Folio _____ of volume ________ of Section _____.


Address: Avenida Islas Canarias, C.c. Las Maretas – Local 32, A 35508 – COSTA TEGUISE, LANZAROTE (Las Palmas)


Email: booking@lavacharter.com


Telephone: 928663209


Web hosted by:WEBGO



3. General conditions of access and use

The website and its services are freely accessible and free, although the use of certain areas or services is conditional on filling in data collection forms. Only those over 18 years of age may provide data through our website, and those under 14 years of age cannot provide them without the consent of their parents or guardians.

The User guarantees the authenticity and timeliness of all the data that he communicates to LAVA CHARTER, S.L.U. and will be solely responsible for any false or inaccurate statements made.

www.lavacharter.com has the following types of users:

• Users who provide data in any of the available forms: The personal data that LAVA CHARTER, S.L.U. The request includes the name and email address and those provided by the user herself when filling in the forms.

• Users who have not contacted LAVA CHARTER, S.L.U. but from which data is collected: Data provided by cookies

• Users who make reservations through our on-line platform: The data provided by the user in the Reservation process and data of the reservation made are collected.


3.1 Rules and prohibitions of use for users of our services

The User expressly agrees to make appropriate use of the content and services offered and not to use them to:

• Disseminate content that is criminal, violent, pornographic, racist, xenophobic, offensive, in defense of terrorism or, in general, contrary to the law or public order.

• Introducing computer viruses into the network or carrying out actions that may alter, spoil, interrupt or generate errors or damage to the electronic documents, data or physical and logical systems of LAVA CHARTER, S.L.U. or from third parties; as well as obstructing the access of other Users to the website and its services.

• Try to access restricted areas of the computer systems of LAVA CHARTER, S.L.U. or third parties and, where appropriate, extract information.

• Violate the rights of intellectual or industrial property, as well as violate the confidentiality of the information of LAVA CHARTER, S.L.U. or third parties.

• Impersonate the identity of another User, of the public administrations or of a third party.

• Reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the Contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted

• Collect data for advertising purposes and to send advertising of any kind and communications for sale or other commercial purposes without your prior request or consent.

3.2. Procedure in the event of carrying out illegal activities

In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and / or the performance of any activity on the Web pages included or accessible through the Web site, they must send a notification to LAVA CHARTER, SLU identifying properly, specifying the alleged infractions and expressly declaring and under your responsibility that the information provided in the notification is accurate.

4. Privacy Policy

The user can consult how LAVA CHARTER, S.L.U. uses your data and the security measures implemented in the link: “Privacy Policy”


5. Cookies policy

LAVA CHARTER, S.L.U. install cookies on the user’s computer. To learn more about the cookies on our website, go to the following link: “cookie policy”


6. Notifications

All notifications and communications between users and LAVA CHARTER, S.L.U. They will be considered effective, for all purposes, when they are carried out through postal mail or email or telephone communication. Users should contact LAVA CHARTER, S.L.U. through:

• Sending by post to the following address: LAVA CHARTER, S.L.U. – Avenida Islas Canarias, C.c. Las Maretas – Local 32, A 35508 – COSTA TEGUISE, LANZAROTE (Las Palmas).

• Sending by email to the following address: service@lavacharter.com

7. Industrial Property and Intellectual Property

All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to LAVA CHARTER, SLU, without being understood to be assigned to the User none of the exploitation rights over them beyond what is strictly necessary for the correct use of the Web.

Ultimately, users who access this website can view the contents and make, where appropriate, authorized private copies provided that the reproduced elements are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of exploitation and only and exclusively while the service is in force.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of LAVA CHARTER, S.L.U., without it being understood that the use or access to it attributes to the User any right over them.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by LAVA CHARTER, S.L.U. is prohibited. In case of breach, LAVA CHARTER, S.L.U. will proceed to adopt the appropriate legal measures.


8. Disclaimer and modification of this legal notice

The website www.lavacharter.com uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and guaranteeing their confidentiality.

The information disseminated on this website is made solely and exclusively for information purposes, reserving LAVA CHARTER, S.L.U. the right to eliminate or suspend its dissemination, in whole or in part, and to modify the structure and content of this website without prior notice, and may even limit or deny access to said information. LAVA CHARTER, S.L.U. tries to maintain the quality and update of this information and avoid and minimize possible errors but LAVA CHARTER, S.L.U. will not be liable for damages or losses caused by decisions made based on the information disseminated; neither of inaccuracies, omissions or errors contained in the same, nor of the problems that originate by the use of this Web site or another of external connection; nor of the damages and / or damages in the software or hardware of the user that derive from the access to this Web site.

Users expressly accept that LAVA CHARTER, S.L.U. It will not be responsible for the unauthorized access or alteration of its transmissions or data, of any material or data sent or received or not sent or received, or of any transaction carried out through its website.

LAVA CHARTER, S.L.U. reserves the right to modify this legal notice unilaterally and without notice in the terms and conditions it deems appropriate, with the sole obligation to inform the user of the modifications made through www.lavacharter.com.


9. Partial nullity

If any of these clauses were declared null and void by a firm resolution issued by the competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.


10. Applicable law and competent courts

This website is subject to the provisions of Spanish legislation and applicable European regulations.

Any controversy that arises or is related to the use of the website or with said products will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals of the province of Las Palmas.

Any controversy that arises or is related to the use of the website or with said products will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals of the province of Las Palmas.

If it is an end consumer, nothing in this clause will affect the rights recognized as such by current legislation, being able to choose to file a claim to enforce their rights in relation to these Conditions before the Judge or Courts that correspond to their home.


Date: August 17, 2020

Version: V.1.0


This privacy statement was last updated on 1. October 2020 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.lavacharter.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

1.1 We use your data for the following purpose:

Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Birth date
  • Sex
  • IP Address
  • Location
  • Visitor behavior
  • Social media accounts
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.2 We use your data for the following purpose:

Registering an account

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Birth date
  • Sex
  • IP Address
  • Location
  • Visitor behavior
  • Photos
  • Social media accounts
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.3 We use your data for the following purpose:

Newsletters

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Birth date
  • Sex
  • IP Address
  • Location
  • Visitor behavior
  • Photos
  • Social media accounts
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.4 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • Name, Address and City
  • Email address
  • Birth date
  • Sex
  • Location
  • Visitor behavior
  • Photos
  • Telephone number

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

1.5 We use your data for the following purpose:

Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • IP Address
  • Location
  • Social media accounts

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We do not share your data with third parties.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

We have concluded a data Processing Agreement with Google.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Data Protection Officer

Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact AixaCorpore, via dpd@aixacorpore.es.

10. Contact details

Lava Charter
LAVA CHARTER slu
MARINA Lanzarote
Local B0 Av. Olof Palme
35500 Arrecife, Lanzarote
Office +49 7931 49 83 89 6
booking@lavacharter.com
Spain
Website: https://www.lavacharter.com
Email: booking@lavacharter.com
Phone number: +49 7931 49 83 89 6

Annex

Hummingbird

Third parties

Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

WP Smush

Plugin: Smush

Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below.

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath's privacy policy can be found here.

Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator's email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.

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